When connecting to an Android smartphone
1. Plug the 3-in-1 or 4-in-1 adapter cable into the projector’s HDMI, USB port, and mobile phone lightning port respectively.
2. Plug the Micro USB/ Type-c adapter into your smartphone.
3. Select the “HDMI” mode, Click“OK” to successfully realize the projection
Note: For some HDMI adapters, For the first use, you need to scan the pop-up QR code to download the APP, please consult before buying.
When Connecting to iPhone / iPad
1. Plug the 3-in-1 adapter cable into the projector’s HDMI, USB port, and mobile phone lightning port respectively.
2. Press the “HOME” button on the remote control and select the HDMI port, Click“OK” to successfully realize the projection.
Note: When it pops up whether to trust this computer, click “Trust”, for the first time use, you need to enter the mobile phone password.
Please allow me to explain it to you.
Projectors without a built-in TV system on the market generally cannot stream videos from popular platforms such as Netflix, Amazon Prime Video, and Hulu.
Due to HDCP, Copyrighted videos such as Netflix, Amazon Prime Video, and Hulu must be played through Fire Stick or Roku. (as indicated on the product details page)
1.Your PC/Laptop has HDMI ports,then just connect the projector via the HDMI cable.
2.Your PC/Laptop does not have HDMI ports, so you need to buy HDMI adapters to connect to computers for projection.
If your computer is Windows, please purchase a Type-C adapter (HDMI/VGA converter), so that you can use the included HDMI cable to plug into the adapter, and you can directly play videos or presentations.
If your computer is an Apple computer, considering the compatibility, please go to Apple’s official website to buy the adapter
How do I project using a PC/Laptop?
1. Press the signal source key ” Source key” of the projector or the remote control and select” Screen Mirroring “.
2. The user of windows 7 or over windows 7, Simply press the Windows icon+P, and select “copy” to connect. If the operation above is invalid, Please update the computer graphics driver.
1. Input Source Selection:
On the projector’s remote control, press the “Source” or “Input” button to cycle through the available input sources. Make sure you have selected the correct HDMI input source corresponding to the port you’ve connected to.
2. Laptop Display Settings:
On your laptop, press the Windows key + P (or Command key + P on Mac) to open the display settings.
Select “Duplicate” or “Extend” to ensure that the laptop’s display is being sent to the projector.
3. Projector Power Cycle:
Turn off both your laptop and the projector.
Unplug the projector from the power source and wait for a few seconds.
Plug the projector back in and power it on.
Then, turn on your laptop and check if the connection is established.
4. Update Graphics Drivers:
Ensure that your laptop’s graphics drivers are up to date. Visit the manufacturer’s website for your laptop and download the latest drivers if necessary.
5. Try Another Device:
If possible, connect your laptop to a different external display, such as a TV, to verify whether the issue is specific to the projector or your laptop.
1. If you are connecting the device with the Dolby sound feature, please do remember to close the “Dolby sound option” or there will be no sound.
The reason is this projector does not support Dolby’s Audio decoding due to the copyright Dolby, so you need to close the Dolby option of the device.
How our customers close the Dolby of the fire stick: setting–>Audio, then select “Dolby Digital plus OFF”.
2. For cable box: set the Audio Output of your cable box from “Auto/Dolby” to “PCM”, then reboot it and connect it to the projector, you will have the sound.
Different versions of the cable boxes may have another set, but the Dolby setting must be in the Audio/Dolby settings, it may also be this option “Dolby Digital plus OFF”.
3. Please check the Youtube link about the projector no sound issue Video
If you do not hear audio only when trying to play a movie or TV show in surround sound, then it is possible that your TV, AVR, or soundbar does not support the surround sound format used by the content provider (e.g. Dolby Digital Plus, Dolby Atmos, etc.).
Press the Home button on your Roku remote.
Scroll up or down and select Settings.
Select Audio.
Set Audio mode to Stereo.
Set HDMI to PCM-Stereo.
Note: On Roku players with an optical port, you will set HDMI and S/PDIF to PCM-Stereo.
I still do not hear audio, what should I do?
Disconnect and reconnect all cables including the power cable, and then follow the procedure showed above again.
In this case, please kindly turn off the Dolby sound on your device or apps. The indtruction for your reference to turn off the Dolby sound:
Settings > Display & Sounds > Audio > Dolby Digital Output > and then turn Dolby Digital (OFF)
The projector can connect to Bluetooth speakers for audio output. However, it cannot directly connect to devices such as smartphones or computers via Bluetooth for audio playback.
Procedure for Speaker Connection:
1.On the home page, select ‘Setting’
2.Press ‘Left’ or ‘Right’ button on the remote control, select ‘Option’
3.Press ‘OK’, select ‘Bluetooth’, switch from ‘Off’ to ‘On’ and press ‘OK’ to enter
4.Press ‘OK’ to search Bluetooth
5.Select the name of your speaker to pair
The black spots or white spots on the screen may be due to dust entering, leading to the screen inside the LCD having a little thing.
You can try cleaning the dust with a cotton swab. Here is a video that can solve this problem：Video
1.Turn the projector upside down to access its bottom，and the projector stays ‘Power on’.
(Attention: Do not look directly into the lens while the projector is running, as strong light may damage your eyes.)
2.Tear that label off, and remove the cover of the cleaning window.
3.Gently wipe the lens and both sides of the screen inside the cleaning window with a cotton swab until the black spots are removed.
4.RECOMMEND：That would be better to clean the dust-proof filter every two months. Just open the dust cap, remove the dust screen and wipe it by tissues.
Please give us your address, we will send you a new replacement for free.
To prevent such occurrences in the future, we recommend following these guidelines:
1. Cooling and Usage Recommendations: It’s advisable to allow the projector to cool down properly after extended use. Typically, turning off the projector after 4-6 hours of continuous operation can help prevent overheating and potential lens issues.
2. Ventilation: Ensure that the projector is placed in a well-ventilated area to facilitate proper airflow. This can help maintain optimal operating temperatures and prolong the lifespan of the equipment.
3. Regular Maintenance: Periodically clean the projector’s air filters and ensure there are no obstructions around the ventilation vents.
To adjust the brightness and contrast of the screen, please click “Settings”, choose “Picture Mode” and switch it to “User”; then you can adjust the following parameters by yourself.
However, Please note that these settings are primarily intended for engineers to debug the parameters. Our engineers have set the optimal brightness and contrast values after multiple attempts. This ensures the machine’s high performance and facilitates long-term use of the bulb.
Several factors can influence the perceived brightness, including ambient lighting conditions, screen size, and projection distance. To address this issue effectively, we recommend considering the following:
Ambient Lighting: Ensure that the room is dark enough when using the projector, as bright ambient lighting can significantly affect the perceived brightness of the projection.
Projection Distance: Adjust the projector’s distance from the screen or wall, as positioning can affect the brightness of the displayed image.
Projection Surface: The color and material of the projection surface can impact image brightness. A high-gain screen may enhance brightness.
Brightness Settings: Adjust the projector’s brightness settings on the device that you’re connecting to the projector, such as a laptop or streaming device.
To adjust the aspect ratio, kindly click on ‘Menu’ while playing a video, then switch to ‘Option’ to adjust the aspect ratio.
Please note that you can use the zoom feature exclusively during video playback.
To zoom in or out, simply adjust while playing the video or after accessing the Miracast page.
1. Heat Dissipation Requirements: Projectors generate heat during operation, and the fan’s role is to dissipate this heat to ensure the projector functions properly.
2. Dust and Dirt: Fans may not run smoothly due to the accumulation of dust or other debris, leading to increased noise.
To reduce projector fan noise, you can try the following methods:
1. Provide Adequate Ventilation: Ensure the projector has enough space around it for proper airflow, aiding in cooling and reducing the fan load.
2. Use External Cooling Devices: If you frequently use the projector in high-temperature environments, consider using external cooling devices such as cooling pads or fans to help lower the projector’s temperature and alleviate the internal fan’s workload.
1. Ensure that the lens cap is removed from the projector. Sometimes, this can obstruct the projection.
2. Double-check the HDMI or other input source connections to make sure they are secure and correctly set.
3. Please inspect the projector’s lamp or LED light source. If it is not illuminating, this could indicate a hardware issue.
2. If the U disk icon does not pop up, it may be a problem with the U disk. the projector is not compatible with the 3.0 U disk, only supports 2.0, Please try to change a U disk.
2. Play video and select “Movie”; play music, select “Music”; play picture, and click “Photo”.
Note: The projector does not support a U disk to play word documents, PPT, and other document files, if you want to play related documents, please use the computer to play through the HDMI cable.
Please try to insert the USB flash drive into other devices to check whether the USB flash drive is available or not.
This issue may arise if your USB flash drive is formatted in exFAT or exceeds 32 GB in size. Our current projector supports USB flash drives formatted in FAT32 or NTFS. It does not support the exFAT format. Additionally, please note that the projector can only recognize flash drives with a capacity of up to 32 GB.
If you use the USB drive, especially on a MAC, use MS-DOS. DO NOT USE ex-FAT or FAT32. They don’t seem to be recognized. Also, NTFS works as well, but that is a Windows format.
1. Download the PPT file to your laptop and connect the laptop to the projector in order to present the PPT file.
2. Convert PPT files to JPG. format, store them on the USB and play them via USB.
Note: When playing, click “OK” and select “Repeat One” . Turning the page by next/previous track).
You can refer to this video: Video
If there is a problem with the projector, please try to reset the projector by following the steps below:
1. Please click “Setting” on the main menu.
2. Click the “right” key on the projector panel or remote control to move to “Options”. (Setting—-Picture—-Music—-Options).
3. Click”Factory Reset”.
4. Click “OK”.
1. Try to turn the machine off and then wait for 1 day and then test again.
2. Ensure that the power source to the projector is stable. Use a direct power outlet rather than a power strip or extension cord.
3. Overheating can sometimes cause projectors to shut down. Confirm that the projector has proper ventilation, and the cooling fan is functioning.
4. Inspect the projector’s lamp or LED light source. If it is not illuminating, this could indicate a hardware issue.
To promptly address these issues, we recommend the following steps:
1. Power Supply: Ensure that the projector is connected to a stable power source and try using a different power outlet.
2. Ventilation: Confirm that the projector has proper ventilation, and there are no obstructions blocking the air vents.
We want to assure you that the power cord provided with our projector adheres to international standards and is designed to be fully compatible with the unit.
To address the issue you’ve mentioned, I recommend applying a bit more pressure when inserting the power cord into the projector’s power port to ensure a secure connection.
Sometimes, due to the tight fit of international standard connectors, a bit of force may be required to establish the connection.
Additionally, it’s normal for a small portion of the power port to be exposed after the power cord is inserted.
Please perform a test by powering on the projector. If the projector starts up successfully, it indicates that the power connection is secure.
1. Please try replacing the batteries with new ones.
2. When installing the batteries, please ensure correct polarity (+ and -) to avoid incorrect insertion.
3. When using the remote control please align the remote control signal transmitter to the projector’sinfrared signal reception window.
Please contact our after-sales service to deal with it.(Our e-mail is: service@groviewtec.com)
