Remote Controller
Remote Controller
The remote control does not work
Thank you for contacting us regarding the issue with your projector remote control. Here are three steps you can take to troubleshoot:
1. Please try replacing the batteries with new ones.
2. When installing the batteries, please ensure correct polarity (+ and -) to avoid incorrect insertion.
3. When using the remote control please align the remote control signal transmitter to the projector’sinfrared signal reception window.
The remote control does not work even with new batteries
The reason the remote control isn’t working is that the contact pillar for the positive end of the battery has become loose and collapsed, intermittently failing to make contact with the battery terminals, thus causing the remote control to lose power.
Please contact our after-sales service to deal with it.(Our e-mail is: [email protected])